Data & Transaction Management
REDEMPTION STANDARD PROCESSING
Achieve your marketing objectives with our suite of redemption services.
- Operator-facing programs
- Full suite of exception letters addressing operators for specific situations
- Capture competitive data for future marketing campaigns
- Inbound dealer & sales inquiries via email
- Gather information on your current operators
- Create product bundling opportunities
- Verification process by our team of experts
- Exceptional customer service
- Real-time online reporting and dashboards
- Reward operator volume & loyalty
Let VPDCS be the voice of your organization.
- 800 and direct line support
- Custom inbound call answering
- Custom after-hours voicemail system
- Knowledgeable and dedicated client success team
- Advanced call-forwarding outside of the organization
- Reporting of call duration and subject matter
- Subscription and membership management
- Automatic call distribution and skill-based routing
- Customized reporting
- Personalized customer assistance
- Inbound and outbound mail processing
SOC 2 COMPLIANCE
How Secure is Your Data?
Securing our clients’ data has always been our top priority. To ensure your data safety, we have become SOC 2 compliant. A “Service Organization Control 2” (SOC 2) Audit provides client assurance of data security and third-party verification of data security processes and procedures. Protect yourself. Protect your clients. Make sure your suppliers are SOC 2 compliant.